Country: 31.220.16.40, Europe, GB

City: -0.1224 , United Kingdom

I purchased the Pro Pic NuWave cooking element, and a grill. After opening the package I seasoned the grill and got it ready for a luncheon at my home. I was going to make Grilled Shrimp and Pineapple Salad.. The heating element has a red ring that extends six inches from the center. This is the hottest part of the element. I prepare the food that is to be grilled, and place the grill on the burner, it fits snugly. Then I see the plastic drip cup that is to be fastened to the side. Now that it is attached the grill fits off the heating element, 3 ". In the instruction booklet, it says do NOT use any pans that extend over the edge of said burner. Now what? Well, they designed it, it must be intended to work this way, although I am very skeptical. I now have a grill that works for 6" of heating and 6" that do not heat. This is not going to fare well. I will cook this luncheon piece meal. I cook the pineapple and place it on a warmer plate. Then I grill three skewers of shrimp at a time, there are only six more to cook. I am not happy about this. Lunch is served 20 minutes late. While they dine, I, as directed by the booklet, slip the grill into hot soapy water and use my nylon scrubbie on it, nothing budges. My husband takes a turn scrubbing it, it barely gives up the ghost of food. I now have a grill that appears dirty and rough to the touch, and it is off center since that is the way the grill fits.. After the ladies leave, I look up the customer service number to tell them I would like to return this for a full refund. The number on the back of the booklet does not even ring. The second number gives me a recording that says this number is NOT a working number. I thumb through the book and find a third number, this one gets me customer service. They tell me they will accept it, but I must pay another $70 to ship it back, and they may also charge me a shelving fee. We are now at a cost of over half the items. I am even more unhappy. I speak with three operators, and two managers, no one can do anything for me. I don't understand, quite frankly, why I should pay for an item that is designed to fail. Their poor design, my fault? I don't think so. A promise to call me back again never happens. I have written to the Better Business Bureau of Illinois. I hope they can clear this issue up for me, the staff of my magazine are waiting to see what the conclusion of this issues will be.

I think this is an attractive and good quality item. I just can't give it 5 stars because we really hate the release and tighten strap! It's very difficult to tighten and loosen and scares us a little. I'm also worried that as he grows (he's only 23 lbs so far) It'll be very tight to try and get him in and out by the straps.

I got to use Bluetooth headphones as backups, butt I'm just might use them as my primary headphones because they work so well. Clear audio and the microphone seems to work pretty well. My only gripe with these and with any other of this type, is the band that wraps around the neck comma this can get in the way during a workout. But if you're just planning on using them for making phone calls or some light work, these will be perfect.

What a mess, I was on auto direct for 4 months, loved the product until I had a horrible rash happen, went to my doctor and ruled out everything except the product because it was the only thing new I had tried in the last year. My arms, neck and lower face broke out in a rash followed by hives followed by blisters. I was miserable, customer service what a joke, over 10 emails to the product reaction specialist and still nothing, three different doctors later, numerous prescriptions and almost four months later I am left with dead, dry skin. The Reps in my area are horrible saying mean things acting like it was my fault I had the reaction. My daughter posted on FB telling others about my horrible experience, and I get a call from the company telling me the post was sent to their legal department, talk about rude.