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Country: 220.127.116.11, North America, US
City: -71.1655 Massachusetts, United States
I cannot recommend this product. I bought it 5 months ago as a xmas present for my husband. We use the smoothie cup a lot. Functionally, the blender works well, but the cup repeatedly (and from the beginning) gets stuck on the machine. It 'locks' onto the base, and then it takes considerable force to get it off. Today, after working on it for 15 minutes (until my hands hurt), I finally called customer service who finally instructed me to turn the entire unit (base and cup) onto it's side to see if we could get it unlocked. The rep suggested that there was residue stuck in the lock mechanism that was making it difficult to unlock and remove the cup, but the spring was working freely and I couldn't see or feel any residue when I examined the unit after finally getting the cup off. The frustration factor is huge -- my take is that this is a poor product design. They no longer sell this unit on their website and I wouldn't be surprised if they changed the mechanism on other units. The CSR seemed to think that there should be 2-3 lock mechanisms in this unit, but there's only one. So if it malfunctions, you're sunk. AGAIN -- DO NOT BUY THIS UNIT IF YOU WANT TO USE THE SMOOTHIE FUNCTION. It's more expensive, but next time I'll buy from the competition. HIGHLY DISSATISFIED.
All the reviews saying that the Versus product is a fake don't know what they're talking about. The Versace company does not drop prices if they can help it, so they moved their lower-priced fragrances to the Versus label, one that the Versace company owns, in order to not dilute their reputation as a luxury brand. Blue Jeans is an old fragrance, in an old container, that sells at a cheap price. No wonder Versace didn't want their luxury brand name on it anymore!